Size exchange with same-day shipping and collection via Correos Exprés.
Don't forget to include the original order number, the item you want to exchange and the size in the order note.
Cacles will issue a return label that you must print and stick on the package you are returning. Remember that the shoes must be in their original packaging and placed in a box/envelope for protection.
Shipment
We will work to ship your order as soon as possible. Once it ships, you will receive an email with more information. Delivery times vary based on your location.
Returns policy
You have 14 calendar days from the receipt of your order to arrange any exchange or return. The legal time to process the refund is up to 14 calendar days from the date we receive the package in our warehouse.